CUSTOMERSUPPORT

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		MegaXML provides interface for variety of ERP systems such as: * Microsoft Dynamics Great Plains (GP) * Microsoft Dynamics Navision (NAV) * SAP R/3 * SAP B/1 * SAP NetWeaver using eSOA * Oracle JDEdwards * IBM iSeries (AS400) * IBM Mainframe * ADAMS (Abacus Data Systems)

Acclaimed Customer Service?

We combine challenging technologies such as the Internet, Web Services, XML etc., with stringent EDI and produce the most flexible B2B e-Commerce software called MegaXML®. By implementing challenging and open standards-based technologies MegaXML® derives operational efficiencies resulting in business automation and cost savings. Additionally, innovative technologies make customer information readily available for our technical staff in providing support to our customers. Along with challenging technologies we have combined human touch for our acclaimed customer support.

Here are a few testimonies from our customers among other……

“I couldn’t imagine how we used any other product but MegaExchange…we no longer get charge backs for late or missing documents. I commend you and your staff for the stupendous customer service we received.” Operations Manager, BioCare Labs
“Knowing that your group is monitoring our data exchange allows our IT department to focus on important internal projects. Your solution provides us more time to focus on certain efficiencies in our core IT infrastructure which will keep our company at the cutting edge of technology…” IT Director, Single Source
““Our previous EDI/EDIFACT solution required dedicated EDI/EDIFACT computer, Software… and an IT employee who often struggled to keep up with the latest EDI/EDIFACT mapping and implementation challenges. By using MegaXML, we have been able to eliminate entire mentioned overhead and our IT employees have more time for other important projects.” Project Manager, Wells Manufacturing
“I would like to commend your staff on the fantastic customer service we received from TPG. Before we made the transition, your staff took full responsibility in getting the software configured to our liking before we went live. TPG handled everything, even working closely with our trading partners to meet their demands. Whenever I call your office, it’s great knowing that I can speak with a live person, and if there is a problem, I feel safe knowing it will be taken care of right away. It’s very obvious that you strive on customer service.” System Administrator, Anderson Fittings
“In an often disappointing world of oversold and under delivered products and services, you and your company stand far above any competition. The level of personal attention that we have received is tremendous. We can always count on TPG to come through for us. We have been using MegaXML for over a year now, and are still thrilled with your company every day.” IT Manager, Perfection Clutch